Terms and conditions DraagDesign

January 2009

1. General

The following conditions apply for all deliveries of Draagdesign.nl. NHtextileDD is the producer and supplier of all products of Draagdesign.nl. NHtextileDD is established at Lange Nieuwstraat 177b, 3111AJ in Schiedam, registration no 24394525, Chamber of Commerce Rotterdam. The contract shall be governed by the laws of The Netherlands.

2. Right to Return

All orders placed by Draagdesign may be cancelled within 5 days without indication of any reasons. Cancellation has to be done by e-mail, info@draagdesign.nl. This will be confirmed by e-mail and in case of payment, the billed amount (minus shipping costs) will be returned.

3. Ordering

All prices are indicated in Euro. Draagdesign reserves the right not to accept the order if an item is not available or if you have unjustifiably failed to pay invoices for earlier deliveries. If Draagdesign is not able to execute an order, Draagdesign will inform you as quickly as possible. If you have already paid the product and Draagdesign is not able to deliver the product you will be informed within 5 days and the money will be paid back within 5 days.

4. Delivery and Shipping Costs

As a rule, delivery time is 10 days after receipt of order, if the goods are on stock. If the goods are not on stock, a delivery time will be send to you by e-mail. Please note that whilst we endeavour to show an accurate colour image, you are advised that there may be variations in colour between the actual goods you receive and the image shown on your monitor. This can be caused by the settings of your system. You have the right to return the goods within 7 days as mentioned in article 7: Instructions on Legal Right to Cancellation.

If the delivered items have obvious material or production defects, which may include transport damage, please complain to us of such defects immediately via E-Mail or Telephone. However, even if you neglect to make such complaint, your legal rights remain unaffected. In case of material or production defects, Draagdesign will replace the damaged item. If this claim is not valid, shipping costs will be billed.

5. Customs Information for International Shipments

The total cost of your items ordered (in Euro) plus shipping fees as displayed on the web will be billed to you. This does not include taxes for outside the Netherlands, also duties, import fees or customs fees charged by your local government are not included. For counties that are not displayed on the country list delivery cannot be guaranteed. For further information please contact us by phone or email.

6. Payment

We accept the following payments only: Paypal and Ideal and Bank Transfer in advance.

7. Instructions on Legal Right to Cancellation

Right of return: Within one week, without indicating any reason, you can return the goods received. This time period begins at the earliest upon receipt of the goods. This is what you do:

send an e-mail to info@draagdesign.nl with your details including the invoice number and bank account number. Then send the goods back in their original box and label. In any case, the return will be at your expense and risk. Please note that the returned goods must be in a condition that corresponds to checking the goods and have no sign of usage. If the goods have deteriorated due to a more extensive use, we reserve the right to demand compensation. After receiving the goods, Draagdesign will check the bags and credit your invoice except for the shipping costs.

The return shipment must be sent to:

Lange Nieuwstraat 177b
3111 AJ Schiedam
The Netherlands

After receiving and checking the goods, Draagdesign will credit your invoice within 10 days (minus the shipping costs).

8. Data Privacy and Protection of Creditors

All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements. The data needed to process the business transactions is stored and, in the course of processing the order, may be forwarded to affiliated companies or our service partners. In case of delivery for invoice, you agree that - for the purpose of doing a credit check - we may exchange data, such as your name, birth date, and address.

9. Info NHtextileDD

If you would like more information about the NHtextileDD terms and conditions, please don't hesitate to contact us at

telephone: +31 (0) 104731753
e-mail: info@nhtextiledd.nl or
e-mail: info@draagdesign.nl

Lange Nieuwstraat 177b
3111 AJ Schiedam
The Netherlands

Bank account (ING Bank): 5044923
Chamber of Commerce ID Number 24394525
VAT number NL 1416.77.715.B02

Contact us

Lange Nieuwstraat 177a-b, 3111 AJ Schiedam - the Netherlands
Tel: +31-645716413